FAQs
Returns & Refunds
What is your returns policy?
We offer a 30-day no quibble returns policy. If you're not completely satisfied with your purchase, simply return it within 30 days in its original condition for a full refund. Full details are available on our returns policy page.
How do I return an item?
Contact us at info@aevitas-uk.co.uk or call us on 01970 625161 to arrange your return. Please ensure items are returned in their original packaging. Full details on our returns page.
When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 5β7 working days back to your original payment method.
Shipping
Do you offer free shipping?
Yes β we offer free standard shipping on all orders over Β£50 to mainland UK addresses. Express delivery options are also available at an additional cost at checkout.
How long does delivery take?
Standard delivery typically takes 2β5 working days. Express options are available at checkout for faster delivery. All orders are dispatched within 1 working day.
Do you ship internationally?
Yes, we ship internationally. Shipping costs and delivery times vary by destination and are calculated at checkout.
Guarantee & Warranty
What guarantee do Aevitas products come with?
All Aevitas products come with a minimum 2-year guarantee as standard. Our Premium Watch Winders come with an extended 3-year guarantee, giving you complete peace of mind with your purchase.
What does the guarantee cover?
Our guarantee covers manufacturing defects and faults in materials or workmanship under normal use. It does not cover accidental damage or wear and tear.
How do I make a guarantee claim?
Simply contact us at info@aevitas-uk.co.uk or call 01970 625161 and we'll be happy to help resolve any issues quickly.
Watch Winder FAQs
What is a watch winder and do I need one?
A watch winder is a motorised device that keeps automatic watches wound when they're not being worn by mimicking the natural motion of the wrist. If you own one or more automatic watches and don't wear them every day, a winder prevents the movement from stopping, saving you the hassle of resetting the time and date each time you pick it up. Browse our full range of automatic watch winders.
Can a watch winder damage my automatic watch?
No β a quality watch winder will not damage your watch. Modern winders include rest periods and directional settings that replicate natural wear patterns. All Aevitas winders are engineered with programmable TPD settings and rest intervals to protect your watch. View our premium watch winders.
What TPD setting should I use for my watch?
TPD (Turns Per Day) varies by brand and movement. As a general guide: Rolex requires around 650β800 TPD, Omega 650β800 TPD, TAG Heuer 650β900 TPD, and Breitling 650β950 TPD. You can find a full TPD database for all major brands on our TPD settings guide.
How many watch winders do I need?
One winder per automatic watch you don't wear daily. If you have a growing collection, a multi-watch winder is a more elegant and practical solution. We offer single winders, 2-watch winders, and multi-watch winders for larger collections.
What is the difference between CW, CCW, and bi-directional winding?
CW (clockwise) and CCW (counter-clockwise) refer to the direction the winder rotates. Bi-directional means it rotates both ways. Most modern automatic movements wind in both directions.
Are watch winder safes worth it?
Yes β for serious collectors, a watch winder safe combines active winding with secure storage and protection against theft, fire, and humidity. Explore our range of luxury watch winder safes.
What is the best watch winder for a Rolex?
Rolex watches typically require 650β800 TPD in a clockwise or bi-directional setting. Our winders are fully compatible with all Rolex models including Submariner, Datejust, and GMT-Master II. See our watch winders for Rolex collection.
Are Aevitas watch winders made in Britain?
Yes β our Made in Britain range features handcrafted wooden watch winders produced in the UK using premium materials including burl wood and piano lacquer finishes. View the Made in Britain collection.
What is the best material for a watch winder β carbon fibre or leather?
Both are premium choices. Carbon fibre winders offer a modern, technical aesthetic and are extremely durable. Leather winders provide a classic, traditional luxury feel. Browse carbon fibre winders and leather winders.
Do watch winders work for all automatic watches?
Yes β any automatic (self-winding) watch with a rotor will work with a watch winder. They are not suitable for manual-wind or quartz watches. Browse our full automatic watch winder range.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":49598857379,"merchantName":"Aevitas Watch Winders","personalized":true}},{"supports_subs":false,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":49598857379,"countryCode":"GB","merchantName":"Aevitas Watch Winders","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":false,"requiresBillingAgreement":false,"gatewayType":"CONNECTED","merchantId":"NYUVJ4NNNHAKL","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=GBP\u0026locale=en_US\u0026client-id=AexZEtAxk09Ncgj6FSWFFyGKbxxAZ_LTyJ2DPdJWl1YUlecinmc5AfIaRF2qYjWlusWahlzz6SVkY5Ci\u0026merchant-id=NYUVJ4NNNHAKL\u0026intent=authorize","serviceableCountryCodes":["AC","AD","AE","AF","AG","AI","AL","AM","AO","AR","AT","AU","AW","AX","AZ","BA","BB","BD","BE","BF","BG","BH","BI","BJ","BL","BM","BN","BO","BQ","BR","BS","BT","BW","BY","BZ","CA","CC","CD","CF","CG","CH","CI","CK","CL","CM","CN","CO","CR","CV","CW","CX","CY","CZ","DE","DJ","DK","DM","DO","DZ","EC","EE","EG","EH","ER","ES","ET","FI","FJ","FK","FO","FR","GA","GB","GD","GE","GF","GG","GH","GI","GL","GM","GN","GP","GQ","GR","GS","GT","GW","GY","HK","HN","HR","HT","HU","ID","IE","IL","IM","IN","IO","IQ","IS","IT","JE","JM","JO","JP","KE","KG","KH","KI","KM","KN","KR","KW","KY","KZ","LA","LB","LC","LI","LK","LR","LS","LT","LU","LV","LY","MA","MC","MD","ME","MF","MG","MK","ML","MM","MN","MO","MQ","MR","MS","MT","MU","MV","MW","MX","MY","MZ","NA","NC","NE","NF","NG","NI","NL","NO","NP","NR","NU","NZ","OM","PA","PE","PF","PG","PH","PK","PL","PM","PN","PS","PT","PY","QA","RE","RO","RS","RU","RW","SA","SB","SC","SD","SE","SG","SH","SI","SJ","SK","SL","SM","SN","SO","SR","SS","ST","SV","SX","SZ","TA","TC","TD","TF","TG","TH","TJ","TK","TL","TM","TN","TO","TR","TT","TV","TW","TZ","UA","UG","UM","US","UY","UZ","VA","VC","VE","VG","VN","VU","WF","WS","XK","YE","YT","ZA","ZM","ZW"]}}]" access-token="489dcaac905fe8dc30c7fd3c3aadc4c9" buyer-country="GB" buyer-locale="en" buyer-currency="GBP" shop-id="49598857379" cart-id="62401586b52a5b5b2e53f15fb9d7968e" enabled-flags="["a1d1f9a1"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> </div>
